FAQs
How does Enchun guarantee a quick response to urgent orders?
Enchun has a team of six salespeople available 24/7 and three professional engineers to ensure samples are ready within 3-5 days and mass production is completed within 7-15 days. Our production capacity of 500,000 units per month allows us to handle large orders efficiently and maintain a swift production process.
What after-sales service does Enchun offer for quality issues?
If a quality issue arises during normal use, Enchun provides free replacement or negotiates solutions within 7 days. We are committed to customer satisfaction and continuously improve our products and services based on feedback.
How does Enchun ensure product quality meets international standards?
Enchun meticulously selects raw materials, using only high-quality alloy materials. We implement stringent quality control throughout the production process, and all products undergo rigorous pre-shipment inspection, including checks for dimensions, appearance, and durability. Our products are certified to meet international quality standards such as ISO 9001, ensuring reliability and safety.